Frequently Asked Questions
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We have an online booking system available through the Jane App. Online sessions are conducted using the secure Jane App.
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As of November 1, 2026, our rate is $165 for a 50 minute session.
Please note that we do have some sliding scale rates available. Please inquire if the standard rate would significantly prevent you from accessing therapy.
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Your therapy may be covered in full or in part by insurance. Health insurance or employee benefit plans can vary in the services and practitioners covered.
Please contact your provider to verify if psychotherapy services are covered.
Below are some questions that may help determine your benefits:
Does my employee health insurance plan include mental health benefits?
Do I have a deductible? If so, what is it, and have I met it yet?
Does my employee health insurance plan limit how many sessions per calendar year I can have? If so, what is the limit?
Do I need written approval from my primary care physician in order for services to be covered?
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Credit card is the default, although you can request e-transfer if that is preferred.
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If you are unable to attend a session, please cancel 48 hours prior to your session time. Otherwise, you may be charged the full rate of the session.
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Investing in your mental health is valuable.
At GJ Counselling our standard rate is $165 per session, but we acknowledge that that can be a barrier to people accessing psychotherapy.
At GJ Counselling, our therapists do offer some sliding scale services and we are glad to offer lower cost therapy through practicum students. Practicum students work under supervision as they complete their training.
It is important to note that not everyone will qualify to be supported by practicum students as it is regulated who they can support is limited within their scope of practice.
In addition to this option, there are many affordable therapy options within Ontario.
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Each therapy session is 50 minutes.
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Starting therapy can bring up a lot of complex feelings, all of which are valid and understandable. No matter what brings you to therapy in the first place, asking for help can feel incredibly vulnerable. We encourage you to be gentle with yourself through the whole process.
Some things that might be helpful to keep in mind as you navigate therapy for the first time:
A therapist is not there to “fix you” or “answer your questions”. A good therapist won’t tell you what to do, rather they will listen, notice patterns of behaviour, and reflect back to you.
Trying something new, especially something vulnerable, will of course bring on some nerves. This is very normal.
You always have full agency to decide what you share/don’t share. Therapy is a conversation and a resource meant to support you. If something feels like too much, or you aren’t ready to talk about something yet, you don’t have to.
If you end up feeling like you need to change therapists or stop therapy, you can absolutely do so, no hard feelings. It’s okay if a therapist’s expertise and approach are only able to suit you for a certain amount of time.
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While a friend can be a great resource, what makes talking to a therapist different is that they have professional training and experience to approach your situation. Therapists are professionally equipped to support you in a confidential setting. A good therapist, as a professional, will support you without projecting their own feelings or disclosing your situation/experience.
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This is a low-stakes opportunity to see if a therapist might be a good match for you. Therapy is a joint relationship, so it is important that you feel safe and connected to the therapist you are working with!
Some things to consider before your consultation:
why you are seeking therapy in the first place
further questions you have about their work and approach to therapy
past experiences with therapy
your goals and hopes in pursuing therapy
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Medication can be effective, but alone cannot solve all issues. For many, it is more supportive to have medication in conjunction with therapy.
